Job!

[tfabris]

My company is hiring for a tech support engineer position. They pay well, the atmosphere is relaxed and positive, and I like the people I work with. I get a decent referral bonus, so ping me if you want me to submit your resumé for you.

VixyAndTony.com
Vixy & Tony's Schedule

Comments

[pbristow.livejournal.com]

"It is also important that you are a self-starter, able to work independently with limited direction. "

Ah yes, the Words of Doom, without which no modern job description is complete. =:o\

Translation: "The boss doesn't actually have a clue what this job involves and is far too busy to learn. If you're lucky and can hire a good private investigative team, you might manage to catch the previous guy who did the job before he flees the country forever, strap him to a chair with electrodes and stuff and get him to give you a few basic pointers before his suicide pill takes full effect."

[tfabris.livejournal.com]

I agree, those are usually words of doom. Fortunately, here, it's not like that. Everyone who works here, at least as far as I've been able to tell, has a clearly defined set of goals, and there are plenty of resources and help to make sure you can achieve the goals.

What that sentence means in this case is that we're a small, agile company. We're looking for someone who is able to see innovative solutions and implement them quickly, as opposed to someone who's used to working in a rigidly defined by-the-book same-thing-every-day kind of corporation.

The support calls that you'd have to deal with aren't the usual "reboot and try again" kind of calls. They're usually complicated situations involving odd network topologies and strange subtle TCP bugs.

[siouxiequeue.livejournal.com]

*ping*
saladofdoom pointed me at you... I'd love to talk about the possibilities if you have time - I'm definitely looking, and have some fairly serious product support chops (5 years, tier 3, Autodesk)... I'm not a networking specialist, though there were networking aspects to what I've done, so I would like to chat a bit before submitting a resume, if you don't mind...
would you have time to chat with me? I can make time pretty much anytime tomorrow...

Thanks!!

[tfabris.livejournal.com]

Hey there, Sue! It would be a real kick to have you working here. In fact, you remind me a lot of the person whose position you'd be backfilling.

You don't need to chat with me to get in the door, just email your resumé to tfabris@gmail.com and I'll send it directly to our hiring person.

It's fine if you're not a networking specialist, as long as you've got some basic knowledge of TCP networking and some side experience in the area. Make sure that stuff shows up on your resumé. Since the product we create here is a VPN solution, network and VPN knowledge is part of the day-to-day job.

Send the resumé as quickly as possible, my company's hiring windows tend to be pretty short. During the day today would be your best bet for getting it in.

[siouxiequeue.livejournal.com]

Thank you! My email's been down till just now, so I've sent a resume and a hasty coverletter to the email address you mentioned here...
I did forget to ask - where is the office, and do you ever get to telecommmute (I have a pretty complete home office...)?

thanks again, I am bouncing...

[tfabris.livejournal.com]

Telecommuting is possible in some cases, definitely, we make VPNs for a living, so we'd better practice what we preach. There's a lot of direct face-to-face team communication, though, so the vast majority of your time would need to be spent here in the office.

The office is located in Fremont, within sight of the Troll, in the plaza with the JP Patches statue.

Keep the bouncy thing going if they interview you. :-)

Still haven't seen the resumé hit my mailbox yet, and it's not in the spam folder. Please double check your Sent Mail folder and make sure it really got sent, and double check the email address.

[siouxiequeue.livejournal.com]

I *think* it's just that my mail server is still struggling to catch up after crashing, as it showed the right address and was in the "sent items" folder with no errors... I've re-sent anyway, so you'll probably get it twice now. It *does* have 2 MS Word files attached; should I zip them or something, maybe?

[tfabris.livejournal.com]

All files got through, just were slow.

Love the icon. Milla Jovovich about to bash through the containment glass and escape, right?